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Customer Service Representative for Companjon with Italian (m/f/d)
Customer Service Representative for Companjon with Italian (m/f/d)
Competence Call Center member of TELUS International
małopolskie
specjalista (mid)
pełny etat
umowa o pracę
praca stacjonarna
rekrutacja online
923 dni temu
If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.
For our team we are currently looking for support as
Customer Service Representative for Companjon with Italian (m/f/d)
Overview of tasks:
Customer service as the first help line for clients
Providing customer support on wide variety of insurance products
Managing customer communications through various channels, such as chat or email
We are looking for:
Proficient level of Italian language (both written and spoken)
English language on C1 level minimum
Preferred experience in customer service or call center
Knowledge of popular computer and internet applications
Highly motivated and goal-oriented, engaged
Thinking outside the box
Ability to multitask and work under pressure
Availability to work full time
Feels comfortable contacting clients via chat or email
A broadband connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps using an Ethernet wired Internet connection (not: Wi-Fi)
We will offer:
100% remote work
Comprehensive product training and intensive training-on-the-job
Flexible planning of working hours for a good work-life-balance
Young team full of energy
Internal training and further education possibilities via our campus
Advancement opportunities in our international company
Fixed basic remuneration with attractive bonus options
Highly motivated and dedicated team with flat hierarchies and informal culture
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MAJOREL POLSKAKraków, Quattro Business Park
praca zdalna / hybrydowa
specjalista junior / mid umowa o pracę pełny etat
16 godz.
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specjalista (mid) umowa o pracę pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
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Your daily tasks: Providing the highest level of customer service (Chat/E-mail/Phone); Answering incoming calls and meeting targets set by the customer and management; Following company policies and procedures, ensuring quality; Performing daily tasks in an efficient and timely manner; Achieving...
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