Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
We are looking for candidates for the position:
On this position you will be responsible for telephone and e-mail, administrative support to users of Equinix - global brand IT services (support customer requests such as modifying, cancelling or updating existing orders).
- Internal promotion opportunity
- Friendly, multicultural work environment
- Stable employment
- Shift work, flexible schedule
- Native/fluent Spanish or Portuguese
- Ability to communicate in English (B2 level)
- Interest in technical area is an asset
- IT literacy (Windows, MS suite)
- Excellent interpersonal skills, team work oriented
- Basic customer experience
- Labor contract (full time/part time 20-40 h/week)
- Working hours: Monday - Sunday, 5 am - 10 pm
- Relocation bonus
- Private healthcare, Christmas vouchers
- Employee command program
- Bonuses for the best performers
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.