Accenture is a global management consulting, technology services and outsourcing company, with more than 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is http://www.accenture.com/.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Customer Service Intern with German
Workplace: Warszawa
Main responsibilities:
- Generation of daily reports for operations
- Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties
- Gap analysis in daily reports before the final report is sent out
- Access database updates/ uploads
- Chart preparation for daily/ weekly reporting
- Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
- Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks
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Very good knowledge English and German (spoken and written)
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Spanish or Italian nice to have
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Working knowledge of Microsoft suite of desktop computing products: Word and Outlook
- Analytical skills, precision
- Very good knowledge of Excel
- Good knowledge of Access will be an advantage
- Comfortable under pressure and capable of handling effectively a number of conflicting priorities
- Civil contract
- Challenging job in a professional and multinational environment
- Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas
- Dynamic working environment
- Attractive salary and benefits