We are totally transforming the way we use data to make sure we are ready for Fit for Future. Huge opportunity awaits those who dare to jump into the speeding train of change. So, we dare you to join us, and enjoy taking part in amazing projects, delivering great value, using top market technology, and pushing your career forward in many different areas/directions.
Data & Analytics
Is a multifunctional and multinational team of cool, engaged and truly open experts working on agile projects using cloud and hybrid solutions, residing in Krakow and in Randers (Denmark). As we just started our journey you may have a chance to become a part of a team at an early stage and use your knowledge and expertise in powering Danish Crown’s digital transformation.
We are working with cutting-edge technologies such as Cloud, AI, ML, APIs, RPA as well as project management practices (e.g., Agile, Scrum, Product Management, Design Thinking).
Customer Master Data Senior Specialist
Miejsce pracy: Kraków
Area of responsibility:
- Ensure group data standards and new data requirements are secured and integrated into the processes for Customer data.
- Participate in data projects to enable data and act as a change agent towards the organisation for those changes as well as acting as a gatekeeper for the global data standards for Customer Data.
- Owns meetings with super users to secure change readiness and capture improvements.
- Manages and builds super user community together with CoE.
- Participate in and actively facilitate governance councils for Customer.
- Responsible for the data catalogue for Customer.
- Ensuring usability, availability and integrity of Data together with data owner, operations and CoE.
- Ensure Data Quality and data Quality processes are met.
- Enhance data Standards and the process to ensure data Standards are met.
- Sign off the Data Ingestion definitions for new data points together with CoE.
- Set standards for Data Governance and Data Access within our enterpise data management toolbox.
- Driving the delivery of the 6 dimensions of process management for Master data with an intial focus for Customer data transformation together with CoE.
- Ensure that the specification and design of system is fit for purpose and fulfilling the business objectives together with IT and CoE.
- Utilise enterprise data quality solutions to enhance our ability to control data quality in system.
- Actively participate in solution selection process in the Data Management Domain.
- Responsible for securing and approving technical changes that are allowed in system. (Solution owner) e.g. change requests, process changes, access control, data migration.
Specific tasks
- Build and manage the data catalogue.
- Manage data owner community.
- Manage enterprise data management solutions for Customer.
- Develop and implement data quality KPIs for Customer together with Data Owner.
- Build and manage the super user community.
- Standardizes and optimizes Customer Data processes for critical data together with CoE.
- In cooperation with project management ensure timely delivery of your teams project scope.
- Manage stakeholders within the Customer data Domain.
- Supports Master Data Transformation Manager in setting up the 6 dimensions the best practice insights to the process and technology components within Master Data.
- Identifies transition opportunities as part of optimisation of service placement.
- Prepares process trainings for stakeholders together with BPEs.
- Tracks, monitors and analyses Process Health KPIs. Supports definition and implementation of KPIs and reports in the area of Customer Master Data.
- Cooperates with Business Services on identifying and eliminating root cause of possible issues.
We are looking for:
- Strong influence and network within the Business units and across group functions.
- Excellent and broad understanding of MD processes and implications of Master Data standards across operational processes and reporting.
- Excellent understanding of data consumers and their ‘personas’.
- Excellent change and communication skills.
- Strong understanding of MD governance principles.
- Master's Degree in Supply Chain, Procurement or related fields.
- 5+ years of experience in Customer Master Data.
- Previous experience in digital transformations and mapping of processes.
- Exceptional knowledge of the entire value chain that relates to SAP MM, including PLM, NPD, and Sales processes.
- Deep understanding of data quality metrics and data quality management.
- Knowledge of SAP and Master Data platforms required.
- Strong technical and analytical skills with proficiency in advanced Excel, Access, Word, Power Point and Enterprise data management solutions.
- Experience using SAC, Tableau, Qlik, or Power BI is a plus.
- Demonstrated ability to work independently to hit tight deadlines and take initiatives on multiple projects.
- Excellent analytical and problem solving skills.
- Project management experience is a must – proven skills to deliver on time with high quality.
- Fluent spoken and written English, Danish is an advantage.
What we offer:
- Private medical care with dental care.
- Edenred lunch card.
- Flexible working hours.
- Life insurance.
- MyBenefit and multisport program.
- 2 additional holiday days benefits.
- Events, integrations for employees.