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Customer Care Specialist with German

ANTAL SP. Z O.O.
Wrocław
praca stacjonarna
1841 dni temu
Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.

Customer Care Specialist with German
Location: Wrocław

 

Responsibilities:
  • Receiving and processing orders from customers
  • Providing the client assistance and instructions
  • Verification of orders, forwarding confirmation to the customer
  • Handling customer complaints, issuing corrective invoices
  • Close cooperation with the Sales and Logistics Department
Requirements:
  • Fluent German and English
  • Experience on similar position
  • Very good communication skills
  • Good overall computer skills (MS office, focus on Excel)
  • Analytical skills, multitasking
  • Customer Service mindset
Our client offers:
  • Stable working conditions
  • Development opportunities
  • Multisport card
  • Medical care
  • Life insurance
  • Lunch card
  • Annual bonus
I agree to my personal data, contained in the recruitment documents (in particular: the CV), being processed by Antal Spółka z ograniczoną odpowiedzialnością [limited liability company] headquartered in Wroclaw (address: ul. Gwiaździsta 66, 53 – 413 Wrocław), a recruitment agency registered with the office of Marszałek Województwa Mazowieckiego [Marshall of the Mazowieckie Voivodeship] under the number 496, for the purpose of carrying out recruitment processes - in accordance with the Personal Data Protection Act of 29 August 1997 (Dz. U. No. 133, Item 883, as amended). I am aware that making the abovementioned personal data available is voluntary and I am also aware that I have the right to access and amend my personal data - in accordance with the Personal Data Protection Act of 29 August 1997 (Dz. U. No. 133, Item 883, as amended). This agreement may be revoked at any time.
 

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