Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Credit Card Administrator
Workplace: Kraków
- Account management of overdue corporate card accounts – including the issue of overdue notices to employees where necessary
- Completion of corporate card account management scorecards, including the tracking of number and monetary value of overdue accounts
- Complying with audit requirements, ensuring all personal and corporate card data is stored only when necessary and is password protected
- Expert analysis of reporting - i.e. observation of trends by monitoring of number and reason of overdue accounts
- Understanding of the corporate card, expense report and travel operation process
- Implementation and adherence to the leavers and transfers process
- Maintenance, continuous review and improvement of work processes owned by the Credit Card SME
- Processing of corporate card requests in a timely manner (e.g. cancellations, refunds, fund transfer, etc.)
- Responding to employee inquiries
- Timely completion of reporting and scorecards as necessary
- Very Good verbal and written skills in English
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve intermediate to difficult customer service issues
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external.
- Meticulous attention to details
- Team work – the ability to work well within the team is key to this role
- Excel advanced
- Analytical Skills
- Stable employment in a renowned company in Cracow
- International work environment
- Benefits (Multisport card, Life insurance etc.)
- Nice place to work
- Professional development within group of experts
If you are interested in this offer please send your application by clicking Apply button.
