Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
Credit and Collections Specialist German Speaker
Place of work: Katowice
Ref. no Praca.pl/CCS/Ger/KAT
Job description
- Payments Collections
- Contacts with clients and other business units over the phone or email
- Query resolution
- Customer account reconciliation
- Reporting status of outstanding positions
Requirements
- Fluency in German
- Good knowledge of English - min B1 level
- Customer Service or Finance & Accounting experience
- Excellent communication skills
- Team player
- Multitasking
- High motivation to achieve target levels
- Strong analytical skills and problem solving
- Good knowledge of MS Excel
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
