About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Credit and Collections Process Specialist Spanish Speaker
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Manage own AR portfolio of Spanish customers
- Responsible for achieving cash collection and ageing targets as per agreed SLA
- Perform customer account reconciliation and prepare ad hoc reports for sales force
- Support cash application team with the proper and timely cash allocation
- Build and maintain strong relationships with 3rd party customers, internal customer service and sales reps
- Coordinate and document dispute case resolution
- Responsible for daily credit analyst worklist for own group of customers
Language: Spanish, English
Job for: Professionals
Candidate’s profile
- Min. 1 year of experience in the Credit and Collections area (Credit, Dispute or Cash Collection)
- Advanced Spanish skills
- Very good English skills
- Strong and proven Customer Service skills and client-focused attitude
- Ability to build trust and relationships with Spanish customers
- Attention to details and accuracy
- Good analytical skills
- Proactive approach
- Good SAP knowledge
- Experience in FSCM will be an asset
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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