About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Credit and Collections Analyst French Speaker
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Collecting payments from customers
- Answering e-mails/ phone calls from clients
- Daily contact with internal departments (i.e. sales, cash application, retained team) over the phone or email
- Maintaining low aged balances
- Customers query resolution
- Reporting status of outstanding positions
Candidate’s profile
- Fluent French
- Good knowledge of English
- Collections experience will be an asset
- Willing to make phone calls in French
- Ability to work during Polish holidays when required
- Customer service and communication skills
- Multitasking & can do attitude
- Good analytical and problem solving skills
- High motivation to achieve targets level
- Ability to organize own work day schedule
- Team player
- Assertiveness & high interpersonal skills
- Good PC skills (Outlook/ MS Excel) & knowledge of SAP will be an advantage
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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