Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Contract Management Transition Leader
Place of work: Kraków
Ref. no Praca.pl/CMTL/KRK
Position purpose
Contract Management Transition Lead will perform contract management activities on account and will be responsible for transition planning, implementation for CCO processes. Reporting to the Contract Manager, the successful candidate will act as the point of contact for transition activities for projects throughout the project lifecycle.
Main accountabilities
Contract Management Activities:
- Coordinates and leads a portfolio of client contracts
- Drafts contract changes including Amendments, Change Requests
- Prepares an Obligation Matrix and track contract deliverables and compliance
- Responds to queries related to contractual documents – including solicit further answers from internal stakeholders (i.e. legal, HR, finance and delivery)
During Transition:
- Management of day to day transition activities and transition team members to agreed plans
- Transition status reporting
- Issue management and resolution
- Creates, updates, and maintains related documentation
- Develops effective working relationships with client, service delivery, project delivery
- Develops fact-based analysis that takes into account client objectives, which in turn drives delivery and/or project teams towards achieving client acceptance of deliverables
- Actively promotes/reviews/generates/updates best practice material/standards to aid future transition projects and knowledge sharing
- Must be able and willing to travel internationally (Up to 50% travel may be required)
Candidate’s profile
- Excellent interpersonal and communication skills with the ability to interact effectively with others at all levels both internal and external to the Company.
- Excellent knowledge of English language both spoken and written, knowledge of other European language would be an asset.
- Proven ability to lead meetings, and create materials and/or documentation, which includes sales and training materials.
- Good project management ability
- Proven experience analyzing and solving problems that may not be defined
- Ability to take action and produce desired outcomes with limited direction
- Ability to work in a fast-paced environment with tight deadlines, changing priorities, and/or limited defined processes.
- Contract or Commercial Management experience will be an advantage
Requirements
- Experience of transitioning work across international boundaries (in an external or internal environment)
- High level of diligence
- Analytical skills
- Attention to details
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
