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Praca.pl Praca Małopolskie Kraków Content Manager Kraków
Content Moderator with English

Content Moderator with English

Genpact PL
Kraków
młodszy specjalista (junior)
pełny etat
umowa o pracę
praca stacjonarna
885 dni temu
Content Moderator with English
Location: Kraków

Function - Operations

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of a Content Moderator with English

Responsibilities:
  • Analyze online videos, social media, web page and advertising content for compliance; Examine the content which could be in text, image, audio, video or other format daily
  • Review content within set turnaround times and standards of quality
  • Assist our community and help resolve inquiries empathetically, accurately and on time
  • Become and remain knowledgeable about client’s products and community standards
  • Make well balanced decisions and be personally driven to be an effective advocate for our community
  • Display a strong bias to do what’s right for our community in supporting the client’s mission
  • Investigate and resolve issues that are reported on clients site such as reports of potentially abusive content
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
  • Identify inefficiencies in workflows and suggest solutions
Qualifications:

Minimum qualifications: 

  • Very good level of English, min B2.
  • Previous experience in data labelling would be an asset
  • Education: High School Diploma/GED; Some degree of further education/college desirable
  • This job will request working from Monday to Sunday - shift work
Offer:
  • Attractive salary
  • Stable job offer - employment contract
  • Various trainings (initiating, soft skills)
  • Possibly of development
  • Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy)
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about- us/privacy-notice-for-employment-candidates.
 

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