Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Work with a Team of EMEA Collections for Biggest Marketing Agencies
- Manage a customer ledger by collecting accounts receivable balances, on-time and in-full, from invoiced customers.
- Perform the above by developing and maintaining strong personal relationships with Agency Accounts Payables contacts and sales representatives. Proactively build customer relationships, continually seeking ways to improve customer satisfaction and communication also in difficult situations e.g. order hold or suspension;
- Achieve and exceed month end targets relating to responsiveness and resolution time with ensuring compliance with client collections policies and procedures.
- Business-level English and German fluency, verbal and written
- Spreadsheet management skills: proficient in Microsoft Excel
- 2 years of experience in customer service; preferably in a financial or technical service role for web-based products
- GRAVITAS: Exhibits strong personal poise with a positive and charming attitude. Projects a confident presence when interacting with AP contacts, media buyers, sales reps, account managers, finance directors.
- TACT: Diplomatic, respectful and sensitive to customers' needs, concerns and complaints. Enjoys building and preserving goodwill with stakeholders.
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform
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Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.