Gdańsk
As a Cloud Hero, you will be a coordinator for Learning Services Program and will be a Cloud Hero Support.
Accountability:
- Providing program support in Go-to Market activities regarding digital/virtual learning events and digital learning resources at scale.
- Supporting PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
- Creating creative materials and assets to enable internal adoption of digital event customer learning opportunities.
- Being able to communicate and coordinate with stakeholders, Partners and Contractors to ensure efficient and effective delivery of programs.
- Tracking program data, aggregate metrics and provide regular reporting. Interact with marketing and sales teams, capturing tasks, identifying and coordinating work streams, executing on marketing and business development activities.
- Familiarizing with client’s cloud graphics and digital materials to the brand guidelines and style standards including, but not limited to, Slides, Graphical Assets and Marketing materials.
Your profile:
- Create creative materials and assets to enable internal adoption of digital event customer learning opportunities.
- Analytical, Project management, People skills - get answers you need to get from customers.
- Excellent coordination between Internal & External stakeholders.
- Strong presentation and communication document development skills.
- Excellent communication skills (written and verbal).
- Develop slide deck (text, visuals) that meets client’s Brand standards.
Key Responsibilities:
- Working closely with Program Manager located onsite.
- Supporting PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
- Creating and coordinate communications.
- Working as part of a global team with focus on scale.
- Assisting in delivering digital events for customers, partners, students.
- Data management via Workspace and some Salesforce.
- Approach activities with marketing perspective.
- Strong presentation and communication document development skills.
- Managing weekly and monthly tasks, such as meetings, communications, asset management, event coordination.
Top 3 Daily Responsibilities:
- Being able to communicate and coordinate with Googlers, Partners and Contractors to ensure efficient and effective delivery of programs.
- Tracking program data, aggregate metrics and provide regular reporting.
- Interact with marketing and sales teams, capturing tasks, identifying and coordinating workstreams, executing on marketing and business development activities.
Tasks:
- Hands on practice into a gamifying.
- Each of these experiences also happen with an account team and its affiliates.
- Event : Operational process.
- Create / modify decks.
- Prep for Games to be presented.
Customer success manager:
- How to deliver this event.
- There are nuances to this - clients may ask for XX number of games.
- Re-doing a presentation deck, work with other teams for data / information.
Invitation process
- Template to be created for invitation like a logo, customized to a customer - there are templates.
- Pull from right solution and re-use.
- Accuracy is of utmost importance as all people in the event might not be able to login on time.
- Master presentation deck to be filled correctly.
- Forms to be created at account level.
- Bulk data on trixes.
- Analytics skills.
- Long Term - Run analytics for each game and give insights.
- Critical thinking to synthesize requirements of account teams and customers so as to recommend use and timing of interactive workshop within learning journey.
- Learning Services Program Coordination.
- Provide program support in Go-to Market activities regarding digital learning events and digital learning resources at scale.
- Support PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
Required Education:
- Bachelor’s degree with Project Management experience, People Management, Learning Service Program Coordination.
Nice- to- Have Skills:
- Fine Arts/Visual Design degree, equivalent academic or industry experience
- Video & Audio Editing.
- G-Suite and Workspace.
We offer:
- Pleasant and inspiring working atmosphere.
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
- Professional development and clear career path.
- Training & development opportunities.
- Competitive salary with cafeteria benefits.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.