About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Position purpose
The role of Client Visit Experience Administrator is to support arranging reference visits to our BPO Centers in Poland.
Main accountabilities
- Supporting existing Client Visit Experience team in arranging logistics for Client Visits in BPO Centers in Poland in the following areas:
- Visits scheduling, managing the Visits’ Diary
- CVE Portal and Reporting Charter maintenance
- Conference rooms, hotels, restaurants booking
- Catering and transfers arrangements
- Cooperation with 3rd parties and vendors
- On site support during visits
- Develop, manage and maintain effective working relationships with:
- Business Development Community, Capgemini Service Delivery Managers
- Capgemini Vendors
Requirements
- Fluency in English (both written and oral)
- At least 6 months experience in outsourcing business
- Basic understanding of the BPO business and processes
- Very good PC skills - working knowledge of MS Power Point, MS Word and MS Excel
- Event planning/organization experience would be an asset
Candidate’s profile
- First class communication skills and strong interpersonal skills
- Attention to details
- Commitment and ownership attitude
- Strong organization and time management skills
- Team player with a flexible attitude
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
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