Be part of Amer Sports!
Amer Sports, established in 1950, is today one of the leading sports equipment companies in the world with its global brands: Atomic, Wilson, Suunto, Precor, Salomon, Mavic and Arc'teryx. Company’s mission is to provide everyone from first-time participants to professional athletes with the world’s best sports and fitness equipment, footwear and apparel.
In 2011, the company opened Amer Sports Financial Shared Service centre (AFSS) in Krakow servicing their units across EMEA countries, USA and Canada. The centre offers the opportunity to work in various processes for different locations.
Currently we are looking for candidates for the position of:
-
Contacting customers from North America (Canada and US) regarding overdue accounts and determining reasons for non-payment
-
Analyzing of overdue receivables and reporting the status of collection activities
-
Preparation and follow up of dunning letters
-
Answering customer queries and resolving customer disputes
-
Maintaining professional customer relationships
-
Initiating strategies for collection processes and procedures
-
Advising and influencing customers on the payment options for debt recovery
-
2-3 years of experience in customer service area
-
fluent French
-
very good English
-
experience in cash collection&credit management would be a strong advantage
-
strong interpersonal and customer service skills
-
excellent communication skills
-
good working knowledge of MSOffice tools, especially MS excel
-
continuous improvement mindset
-
experience in SAP Finance would be an asset
-
opportunities for development in accounting/finance area
-
interesting and challenging work in an international environment
-
friendly working atmosphere and open, informal organizational culture
-
attractive compensation and benefit package