Business Analyst
[online recruitment]
[online recruitment]
Location: Wroclaw
Reference number: VR-63060
Project Description:
MI&RRP MTB team under Treasury Capital Liquidity (TCL Tech) organization is responsible for supporting the critical liquidity risk reporting solution used by Global Treasury business users with a large presence of business reporting team in Poland.
This role is for a senior BA to join our Maintain the Bank (MtB) team to drive the analysis of production critical incidents and work closely with stakeholders from production support team and BAU business stakeholders.
LRP MTB team is global team with members across Wroclaw, New York, Raleigh, and India, falling under the broader.
Team is a much-diversified team with members coming from different background with rich talent. Current Global MI MTB team size is 16 members including Scrum Master, developers across technologies
The team works in Agile methodology (Scrum) to delivery of production bugs that are prioritized with the BAU Business stakeholders.
With the heightened regulatory criticality of the liquidity reporting the production stability is paramount for our business to be able to submit reports to regulators like FED and FINMA on a T+1 basis
You Offer
- Strong customer service and support focus with a desire to deliver a high quality service
- Self-motivated and highly professional with ability to lead and take ownership and responsibility
- Ability to multi-task, work under pressure and to tight deadlines
- A desire to learn and improve skills and knowledge
- Fast learner, energetic and enthusiastic
- Adaptable and flexible to business demands
- Strong organizational and planning skills
- Positive 'can-do' attitude
- Team player
Responsibilities
- Work in MTB team as business support SME and ensure the stability of MI production systems
- 3rd line Business Application Support on analysis of business queries and incidents on internally developed applications
- Gain the operations knowledge of Global MI applications to be able to diagnose & address application, systems and database issues
- Closely liaise with production and various platform services team. Examine potential areas for functional Improvement and raise proposals
- Provide functional leadership and priorities of the MTB Support team's work load
- Interact with internal teams and product SME to trouble shoot and resolve business incidents within required SLA
- Involve in the prioritization of prioritization of bug fixes and regression testing coordination with business and require IT stakeholders
- Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
- Maintain good working relationships with internal departments and stakeholders across IT Teams
Documentation 10%
- Ensure incidents and problems are up-to-date
- Ensure all required functional documentation is up-to-date
- Contribute to management reports, as required
Skills
- Strong analytical skills. Understand business logic of our in-house Liquidity Risk Reporting solutions to help answer functional queries by analyzing, diagnosing, and then either solving or referring the problem.
- Good experience in writing SQL queries for investigation of issues/user queries
- Perform data analysis to support validation of requirements and develop prototype of functional solutions
- Provide support and analysis for various business Incidents. Working as part of a team to facilitate initiatives and continuously improve our application and service offering.
- Liaising with support and internal stakeholders as necessary to fulfil service requests, resolve incidents and manage problem resolution
- Assume ownership and accountability for the assigned deliverables through all phases of the development lifecycle. You are able to meet tight deadlines and work under pressure
- Fluent communication skill in English, both written and oral are required
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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