Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Position purpose This ServiceNow Consultant role is to assist in implementation of Service Management and Service Integration and Management solutions to support our existing and prospective clients. In collaboration with Service Integration and Management consultants, will assist clients in the...
O nas Szukasz ciekawych możliwości rozwoju i nowych wyzwań? Chcesz połączyć naukę języka niemieckiego ze zdobywaniem doświadczenia zawodowego? Marzysz o pracy w międzynarodowym środowisku? Jeżeli na wszystkie powyższe pytania Twoja odpowiedź brzmi TAK, to właśnie Ciebie szukamy i...
Zakres obowiązków: Monitorowanie infrastruktury za pomocą dostępnych narzędzi; Rejestracja zgłoszeń za pomocą dostarczonego oprogramowania, zależnie od informacji zawartej w alarmie; Działanie zgodnie z procedurami stworzonymi dla odpowiedniego incydentu; Przesyłanie incydentów do...
Zadania: Kontakt z klientami zagranicznymi; Rejestrowanie oraz klasyfikowanie nadchodzących zgłoszeń; Analizowanie problemów związanych z codzienną obsługą komputera; Określanie priorytetów nadchodzących zgłoszeń; Wymagania: Bardzo dobra znajomość języka francuskiego; Dobra...
Position purpose Owns the quality of service delivered from IS delivery including performance reporting; Acts as a focal point of contact for the Customer, Account Manager and Capgemini IS delivery, for the delivery of services to the client; Maintains a detailed knowledge of contracted service...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description Liaising with managers to ensure a full understanding of their requirements and preferences; Sourcing applicants who meet the specified criteria for the positions within IT area; Candidates pre-qualification (application screening, phone interviewing) Delivering suitable Candidates...
Job description Supporting current Recruitment department tasks and processes; Inserting candidates’ applications into a system; Prescreening and re-assigning candidates’ applications to relevant recruiter; Scheduling phone interviews with candidates; Posting job advertisements at the...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Opis stanowiska: Kontakt z klientami zagranicznymi; Rejestrowanie oraz klasyfikowanie nadchodzących zgłoszeń; Analizowanie problemów związanych z codzienną obsługą komputera; Określanie priorytetów nadchodzących zgłoszeń;
Position purpose and scope of work Incident management and problem management; Batch Scheduling; Planning management on applications; On demand requests; Cyclic tasks to prepare applications from test to production environment;
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...