Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Support maintenance of internal tools and solutions (system transfers, batches uploads, raising issue tickets) in Oracle R12 system; New system’s functionalities testing; Maintain SQL database in Oracle system back-end; Work closely with all Finance & Accounting teams; Identify...
Zakres obowiązków: Monitorowanie infrastruktury za pomocą dostępnych narzędzi; Rejestracja zgłoszeń za pomocą dostarczonego oprogramowania, zależnie od informacji zawartej w alarmie; Działanie zgodnie z procedurami stworzonymi dla odpowiedniego incydentu; Przesyłanie incydentów do...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Opis stanowiska Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie...
Job descriptionWithin global organization responsible for End User Services design, the positions of Service Architects and Solution Managers are available on different seniority levels. As a member of Global Solutioning team, you will be responsible for service architecture, solution creation and...
Main accountabilities• Advice, assistance and support of employees in the field of international mobility • Creation of invitation letters and employer letters• Processing of shadow payroll• Cooperation with internal business partners and external vendors (tax advisors, payroll, immigration,...
Job description Ensure on time delivery in accordance with agreed processes and usage of systems (including: order processing, documentation, data management and inventory control) Manage and coordinate cross-functional order management activities, driving order execution / delivery processing and...
Job descriptionThe Major Incident Manager will be responsible for coordinating the response to all Major Incidents across all service towers and bundle providers. They will be the custodian for MIM procedures and work instructions, will manage inter-bundle provider communications and escalations in...
Job description• Liaising with managers to ensure a full understanding of their requirements and preferences• Sourcing applicants who meet the specified criteria for the positions within IT area• Candidates pre-qualification (application screening, phone interviewing)• Delivering suitable...
Position purposeOur Software Factory is looking for a talent to join our software development team in Krakow.Main accountabilities Creating web applications that support BPO and other business units in Capgemini Group; Web application development according to Scrum methodology Coding applications in...
Job description Operational analysis and reporting includes but is not limited to daily, weekly, monthly statistics against SLA and real time call traffic Provide reports related to workload, performance and staffing utilisation Provide onsite support in incident management and outage escalation,...
Position purposeWorking closely with the HR Directors and HR Services teams the Compensation & Benefits Manager will recommend, implement and deliver the compensation and benefits strategy, creating packages which attract and retain staff. He/She will also monitor industry trends and general...
Position purposeWe are currently looking for experienced professionals to provide technical support for Business Data Lake infrastructure that is build on a VCE vBlock as the main building block of the hardware stack. The main objective would be troubleshooting, maintenance and operational support...
od 5001 do 10000 prac.
Doradztwo / Konsulting
