Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Perform monthly audit of Service Desk queries: e-mails, phone calls and escalations; Ensure regular feedback to Global and Regional Process Owners, Team Leaders and Service Desk agents; Organize meetings with P2P auditors from other Centers in order to align process and audit...
What you absolutely need to have At least 5 years’ work experience in design (agencies or business) Master-level proficiency across the Adobe Creative Suite; Demonstrable passion for design – in and outside of work; Fluency in English – written and spoken; Ability to work comfortably on Mac...
What you absolutely need to have Excellent knowledge of HTML5/CSS3 and web browser dependencies; Knowledge of web programming languages such as JavaScript, PHP, Python; Good knowledge of relational database concepts with ability to confidently manage existing SQL databases; Good knowledge of the...
Opis stanowiska Analiza i uzgadnianie sald kont rozrachunkowych; Analiza i uzgadnianie kont księgi głównej; Księgowanie wyciągów bankowych; Weryfikacja i wprowadzanie dokumentów księgowych w obszarze księgi głównej; Wykonywanie czynności zamknięć okresów księgowych; wprowadzanie...
What you absolutely need to have A four-year degree with a preferred emphasis on Human Computer Interaction and Design; 5+ years of experience designing or directing visual user interfaces for web pages and/or native mobile apps; Master-level proficiency across the Adobe Creative Suite; Demonstrable...
Position purposeThe primary responsibility of the role will be to undertake the financial and operational modeling for Business Process Outsourcing (BPO) proposals, developing pricing structures and assessing financial risks, supporting contract negotiations and contributing to the overall...
Main accountabilities Handling of Information Security incidents (identification, analysis of evidences, identification of root cause, advise on corrective actions, documentation) Involvement in Vulnerability Assessment process: review of vulnerability reports, advise on mitigation actions,...
Job descriptionCandidate will be responsible for: Ensuring smooth execution of migrations of mailboxes to Office 365 cloud, Managing escalations from customer, Coordinating issues during Migration, Managing customer forecasts to provide visibility of migrations, migration type and volumes for...
Zakres obowiązków: Monitorowanie infrastruktury za pomocą dostępnych narzędzi; Rejestracja zgłoszeń za pomocą dostarczonego oprogramowania, zależnie od informacji zawartej w alarmie; Działanie zgodnie z procedurami stworzonymi dla odpowiedniego incydentu; Przesyłanie incydentów do...
Position purposeThis ServiceNow Consultant role is to assist in implementation of Service Management and Service Integration and Management solutions to support our existing and prospective clients. In collaboration with Service Integration and Management consultants, will assist clients in the...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Opis stanowiska Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...