Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Opis stanowiska Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie...
What we offer Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in...
Main accountabilities Maintaining chart of accounts; Support the process of external (Client) and internal (CG) reporting; Customers query resolution (various areas: system updates, users’ accesses) Handling calls, e-mails from the Client; Maintaining good relationship and collaborating with...
Main accountabilities Independently work on user tickets, service or Change Requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives Gather, Understand and Successfully Translate business requirements into technical...
Job descriptionIn this role you will be responsible for: Managing a portfolio of customers and collecting accounts receivable balances; Performing basic reconciliations; Handling clients’ requests and disputes; Interacting with Client's various parties and entities; Building and maintaining strong...
Job description Analyse, design and roll-out key back-office processes and systems as well as support and present the review of functional strategies/operations and options; Data gathering, process analysis and leading process practices identification and implementation; Designing, planning and...
Position purposeCapgemini is recruiting to grow and strengthen our substantial global EUC architecture capability. To do this we are looking to add several lead architects to our End User Services practice that will help us assure the successful execution of the Capgemini business objectives,...
Job descriptionCandidate will be responsible for preparation and migration of clients’ mailboxes to Microsoft cloud – Office 365, reporting, communication, testing and troubleshooting on client site in Warszawa in 24h/5d pattern.
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Position purposeWe are currently looking for a candidate who will be working as Payroll Specialist in Internal Payroll Departament. This position requires strong analytical skills and direct contact with the internal clients.Main accountabilities Demonstrate knowledge of processes and procedures...
Main accountabilitiesTransition phase: Develop an understanding of the current state processes; Conduct successful knowledge transfer within the C2C area Prepare process maps and desktop procedures Establish very good relationship with the client; Cascade the knowledge to the remaining member of the...