Transition of high end processes in area of General Ledger, Accounts Receivable and Accounts Payable activities from one of client’s location to Infosys in Lodz; Transition & Knowledge Management documentation preparation; Interaction with local F&A team, Controllers, external stakeholders and...
Respond to email tickets and phone calls to resolve end users queries related to the hardware and software infrastructure of our client; Diagnose the issue and provide a path to resolve it; Configuring and Troubleshooting all technical issues with hardware and software; Accurately log all...
Managing and monitoring operations; Managing department SLA and BBSC indicators; Managing Team Leaders to provide professional service to customers; Driving actions improving customer satisfaction; Providing professional support and guidance to Team Leaders; Managing customer relationship and...
Control and Compliance support for transitions process to BPO Center; Coordinate deployment of internal controls for processes in BPO Center scope; Support operational teams in process of executing and documenting internal controls; Monitoring of internal controls execution; Execution of internal...
Managing and coordinating operational team in day to day operations Ensuring that the service levels meet the requirements of SLA Ensuring efficiency & high quality of processes Monitoring risk of service provided and ensuring implementation of mitigation measures Managing customer satisfaction...
Advisory and control in the area of Segregation of Duties and Access Management & IT compliance; Monitoring of SAP System Access exceptions, identifying root cause and providing solutions; Maintenance of SAP GRC application and supporting its users; Participation in IT SOx compliance audit projects;...
Stimulating and suggesting areas for improvement in PTP business processes; Providing with expertise & consultancy services in area of PTP business processes Leading range harmonization, optimization and improvement projects Ensuring high quality and efficiency of projects accordingly to Project...
Transition of high end processes in area of General Ledger, Accounts Receivable and Accounts Payable activities from one of client’s location to Infosys in Lodz; Transition & Knowledge Management documentation preparation; Interaction with local F&A team, Controllers, external stakeholders and...
Analysing periodic spends Identifies areas for improvements in procurement area Efficient delivery of data in response to the demand raised by Stakeholders Collecting, processing and analysing data on the basis of available sources of information Creating presentations and presenting them in...
Perform an accurate and efficient update of market prices; Effective communication and professional relations with customers, suppliers and co-workers; Responding to queries and solving problems related to price database; Active usage of internet and intranet environment to be able to retrieve...
Providing effective communication and professional relations with customers, suppliers and co-workers; Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved) Contacting clients and suppliers to...
Support Category Managers in their daily work in Source to Contract domain; Engaging with client stakeholders for opportunity identification; Supplier Identification & Profiling; Devise sourcing plans, prepare RFX, execute Sourcing projects, perform negotiations, drive contract terms discussions...
Monitoring of individual queue and the groups queue; Creation, Amendment and Deletion in Master Data Base based on client's request. Preparation of ad hock and regular reports on client request. Solving of incidents / discrepancies. Registration of all requests and queries received from the client;...
Supporting month-end closing activities; Checking that transactions are booked according to accounting policy; Doing day-to-day operations: balance sheet reconciliations and monitoring, preparing standard reports; Participation in improvement projects; Cooperation with other team members;
od 1001 do 2000 prac.
Doradztwo / Konsulting
