Hi! We’re TiVo.
At our core, we're innovators on a mission to create the ultimate entertainment experience. We have started our journey by creation of the first digital recording device. Now we are enabling more than 168 million of households to enjoin TV content worldwide.
In our Warsaw Technology Center, we have a brilliant team of more than 100 Engineers who are committed to delivering best-in-class software solutions.
If you have a commercial experience in Linux, system administration, automating tasks/processes at every opportunity read below what we have prepared for You!
Warsaw TiVo Branch is looking for
Application&System Support Engineer
Here’s what you get to do:
- Providing technical support in projects - remote and on-site.
- Managing and prioritizing support requests.
- Troubleshooting and maintaining IPTV and VOD system (incident handling, monitoring, change management).
- Supporting presales processes (demo/ POC installation and maintenance).
- Coordinating project implementations (software configuration, troubleshooting, system integration, installation of server applications).
- Deploying and integrating IPTV and VOD systems.
- Developing and maintaining good relationships with customers by ensuring highest level of customer service.
- Providing technical support during trade shows.
- Being available for remote on-call shifts.
Here’s what you’ll need to be successful:
- Experience in a support or technical consultancy function.
- Working knowledge of Linux systems, bash, scripting.
- Knowledge of network protocols (TCP/IP), firewall, http, load balancing, high availability.
- Strong technical troubleshooting skills and problem solving.
- Very good spoken and written English.
- Willingness to travel abroad (max. 10% per year).
- Excellent interpersonal and communications skills.
- Excellent time management, decision-making, prioritization and organization skills.
Nice to have:
- Knowledge of SQL will be an advantage.
- General knowledge on: television systems, audio/video processing, data streaming.
Here's what we offer:
Here's what we offer:
- Flexible working hours
- Contract of employment
- Benefits: private medical care and sports package
- Stable work environment
- Efficient recruitment process
- Employee Referral Program