After Sales Specialist
Nr ref.: PL54290377_E3
As a result of dynamic growth of our company we are currently looking for candidates for the position of After Sales Specialist for our Power Transformers Factory in Łódź.
Your responsibilities
- Realizing after-sales policy towards national and international customers.
- Handling warranty, post-warranty claims and complaints with technical consulting.
- Participating in the process of root cause analysis and searching for solutions in order to improve the quality of the
- product.
- Coordinating both warranty and service repairs.
- Creating databases for complaints, reports, analyses.
- Creating and verifying technical documentation.
Your background
- Master degree in technical education (electro-technical or mechanical engineering preferred).
- Experience in working in the production company (quality management, technical support, production engineering,
- problem solving).
- Very good knowledge of English and Polish (both spoken and written).
- Knowledge of subjects related to transformers will be an advantage.
- Ability to build business relationship and manage projects.
- High interpersonal skills.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com