Administrative Assistant in European Centre for Returns / Return Operations and Voluntary Returns Unit

Key responsibilities of the position:

• Assisting in preparation and follow up of correspondence: drafting notes and letters;
• Support in the drafting of project-related documents;
• Supporting the service desk in daily operations, including issuing of tickets, customer support as well as maintaining contacts with various stakeholders (IT/ICT team, travel agency, return units of the respective Member States)
• Preparation and updating statistical data;
• Verifying documentation related to claims, invoices and requests for payments;
• Missions and diary management, arranging meetings and trainings, drafting minutes;

Requirements:

• Education: successfully completed secondary education related to the business needs
• Work experience: at least 1 year of professional experience in the specific area depending on the business needs
• Computer skills: very good skills in the main MS Office software (Word, Excel, Outlook)
• Language skills: very good command of both written and spoken English (at least B2) / knowledge of additional EU language

Personal skills:

• high level of responsibility and ability to work independently
• high level of service orientation
• ability to work under pressure and experience in organizing work and prioritizing accordingly
• ability to communicate efficiently at all levels internally and externally and in appropriate manner
• strong sense of accuracy and attention to detail
• high level of discretion and ability to handle confidential matters
• proven organizational skills
• ability to adapt to a dynamic working environment
• ability to learn new skills and software
• ability to work in a team

We offer:

• contract of employment through the Employment Agency
• daily remuneration: 59,92€ net
• medical care, sports card
• opportunity for development and promotion
• work with professionals

Please be advised that only resumes in English will be considered.