IBM BTO BCS in Cracow is one of the leading international companies providing business process support services. In our center we are providing accounting and financial services to foreign customers in three core processes: Accounts Payables, Accounts Receivable and General Ledger.
Accounts Receivable Analyst with Dutch
Workplace: Kraków
What makes IBM BTO unique:
- global communication: want to improve your language skills? We will invest in you!
- flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- diversity: different nationalities united in one team
- initiative: have ideas for improvements? We want to hear them!
Scope of duties:
- regular contact with customers both via phone and email; sending invoices/CRN copies; replying queries
- customer account analysis, reviewing unpaid items, deductions, overpayments on regular basis
- classification of items in AR Collect tool, based on information received from customers
- requesting missing documents copies, missing residuals details, ad hoc queries raised to customer
We are looking for candidates with:
- Dutch language (communicative level as minimum)
- good knowledge of English
- ability to work from Monday to Friday 8:30 am – 5 pm to provide service for Benelux
- good organizational and communication skills
- accuracy, diligence and commitment
- experience in working with MS Office: Word, Excel
- experience in finance (especially accounts receivable) as an asset
We guarantee you:
- job contract
- the opportunity to participate in training and language courses
- an extensive benefits package (Multisport, healthcare, life insurance)
- an induction training that will allow you to smoothly transition into your new role