Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
Operational Responsibilities
- Implement practices to improve operational efficiencies
- Investigate warranty claims, facilitate recovery, and assign appropriate responsibilities
- Conduct and review monthly reporting
- Running queries
- Verification and analysis of warranty claims based on available external resources (e.g. DTAC, parts catalogs, sales information)
- Documenting and adding comments
People Management Responsibilities
- Good team player
- Coach rest of the team on quality aspects or new learning when required
Required skills
- Interpersonal skills to deal with suppliers, warranty engineers, etc
- Full working proficiency in Polish and German
- Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
- Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
- Organized, timely, pro-active and highly productive
- Attention to detail and ability to multi-task
- Automobile or Mechanical Graduation with 2 - 4 years of relevant experience
Preferred
- Experience in Warranty
- Experience with suppliers and strategic sourcing
- Mechanical knowledge of automobile and machinery
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.