Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013.Its home page is www.accenture.com.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Voice Network Engineer participates and/or provides leadership in the development and support of voice and network solutions and services for the customers.
Key Responsibilities:
- Deploy, maintain and support voice technologies to provide business connectivity needs.
- Supporting deployed voice solutions and architecture.
- Deploy, configure and maintain a variety of voice technologies including: Microsoft Lync, Cisco Call Manager, Avaya
- Perform traffic engineering analysis on network facilities
- Maintain a high level of knowledge on the deployment of network and voice technologies.
- Provide Tier 2 and 3 operational support for deployed technologies
- Maintain a high level of knowledge on the deployment of network and voice technologies
- Update standards documentation as necessary.
- Problem management; diagnosis, escalation, tracking and resolution
- Experience in managing Microsoft Lync and/or Cisco IPT solutions
- Knowledge on SIP and SIP Trunking
- Good understanding of IP networks
- Proficiency in office automation tools (MS Office Project, Excel, Word, PowerPoint and Visio)
- Familiarity with advanced network based routing features
- Experience in interacting with telecoms on problem resolution
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- After the trial period possibility to work from home ('home office')
We have been recognized as a Solid Employer (we provide our employees with regular trainings and development sessions, we respect Polish Labour Law/BHP, we pay on time and calculate overtime hours).