Kraków
Shift: 8/7
WORK FROM THE OFFICE*
Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls, or maybe even learn about EU policy making?
If the answer is yes, then we have an amazing opportunity for you as a Video Content Moderator.
Join our team for the world’s best loved video-sharing website!
Requirements:
- Proficiency of Somali language on at least C1 level and English at B2 level,
- Availability to work on a 24/7 shift pattern (including weekend shifts) from the office,
- Excellent communication (verbal and written) and interpersonal skills,
- Quick learner and adaptable to learning new processes, concepts, and skills,
- Excellent organizational and time management skills,
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
- Having a neutral mindset to alternative video content that needs classification.
Accountabilities:
- Revision of user reports regarding website content,
- Analysis and identification of content according to compliance policies,
- Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
- Using market specific knowledge and insights to improve the support of user community,
- Revision of sensitive content, sometimes involving graphic or disturbing subject matter.
Benefits:
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and clear career path,
- Training & development opportunities including language courses.
Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.
Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.
At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based wellbeing solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.
We can't wait for you to join our team!
FRESH GRADUATES ARE WELCOME!
For more information about us, visit Cognizant Poland.
Stay up to date with our recent events – follow us on LinkedIn or Facebook.
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
*Our office address: Tertium Business Park 8th floor, Lublańska 34, 31-476, Kraków, Poland
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.
