Unified Communications Administrator
Location: Kraków
Nr ref.: GLO0000AT
Unified Communications Administrator for the firm's state of the art unified communications infrastructure using Cisco, Avaya, Microsoft, Video, SIP and IP communications technologies. The requirements for this position include providing support for the infrastructure for our MS Skype for Business, MS Teams, Poly video and Cisco voice and video systems as well as assisting with new implementations and deployments of Cisco telecommunications systems.
Responsibilities:
- Administration of Microsoft Skype for Business and Teams.
- ACME Packet SBCs, Cisco Cube, and AudioCodes SBC and SBA solutions.
- Administration of Avaya and Cisco Gateways and Avaya and Cisco Session Manager.
- Administration of Cisco Cubes.
- Support of the H.323 and SIP based VoIP phone environments.
- Support SoftConsole products.
- Able to provide periodic support of project implementations during off-hours and weekends.
Qualifications:
- Experience with Avaya Communications Manager, 5+ years
- Experience with Cisco CUCM and Unity 5+ years
- Microsoft Skype Experience 5+ years
- Experience with a blended Digital and IP environment, 5+ years
- Experience with VoIP Technologies such as SIP and VoIP 5+ years
- Experience with ARS, call routing tables, trunk turn-up and advanced system administration.
- Excellent oral and written communication skills, especially when communicating with internal customers.
- Strong analytical skills
- Proficient in handling multiple responsibilities and tasks simultaneously
- Demonstrated ability to work in a dynamic, fast paced and demanding environment
- Fast learner - able to grasp concepts from on-the-job training
- Teamwork and internal customer skills
- Limited Travel may be required
Preferred additional experience:
- Experience with ACME Packet SBC, Cisco Cube, and AudioCodes SBC and SBA solutions
- Exchange Unified Messaging (for Exchange)
- Knowledge of LAN and WAN networking
- Knowledge of and ability to handle number porting operations
- Experience with use of Microsoft SharePoint and Excel for document and data management
We offer:
- International working environment and unique company culture.
- Personal development opportunities.
- Friendly atmosphere in dynamic team.
- Full time employment contract with salary corresponding to qualification.
- Benefits package including medical care, insurance, sport activities and other.
- Independent role and flexible working hours.