Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? You are passionate about rhetoric and knowledge transfer and training is something you excel at? Then we have the perfect job for you!
For our team in Gdańsk we are currently looking for
Training Manager with Russian for Social Media Field (m/f/d)
- Oversee performance of trainers
- Reporting to partner’s training team
- Conducting career development sessions and observations of trainers
- Developing proactive training strategies
- Ensuring complete, accurate and timely data collection and communication by trainers
- Managing all aspects of the training program including planning, design, development, implementation, delivery and evaluation
- Developing and coordinating the execution of the on-boarding plans
- 3+ years’ experience in a training leadership and delivery role in an international environment
- Good knowledge of quality or process improvement techniques
- Fluency and excellent communication skills in English and Russian
- Proven track record of collaborating with cross-functional groups to produce results
- Passion for ensuring a world class support experience for our community
- Demonstrated ability to perform well in a rapidly changing environment and across multiple sites or teams
- Ability to perform under pressure and pivot at short notice
- Fixed remuneration and a performance-based bonus
- Challenging and varied activities
- Opportunity to grow with us and help shape the development of a new project right from the start
- Working independently and responsibly as part of a dynamic and multicultural team with flat hierarchies and a first-name workplace culture
- Career opportunities in our international company
- A modern office in the Olivia Business Centre complex with modern workplaces as well as free drinks and fruits
- Private medical healthcare
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.