Do you want to become a Social Media Guru?
Do you enjoy social media and be up to date what is happening in the world?
Do you like having control over what is getting posted?
Want to have a job for your passion whilst working for one of the coolest companies on Earth?
Job type: Permanent
- The Trainer will be responsible for training new hires to the program, drive refresher training to the teams and develop individual training plans to train individuals requiring personalized training to improve performance.
- The Trainer will also own training content and will ensure it is updated with all policy and process changes and is also constantly updated with learning from operations
- Ideal candidates will be comfortable and have the ability to adjust their training delivery to meet a constantly changing environment.
- The candidate will also have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies.
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- A minimum of 1 - 2 years’ experience in training delivery
- Excellent communication skills – written and oral
- Demonstrates a proactive approach to team management
- Client focused and solutions oriented; Good problem solving and analytical skills
- Ability to comprehend and analyze client situations and use judgment to help analysts apply the
- most appropriate solution for the client
- Ability to collaborate and work effectively with cross functional and global teams
- Ability to educate customers on policy and product questions
- Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
- Customer service orientation and ability to work in a team
- Good interpersonal and communication skills
- Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Convenient location and new office building
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.