Trainer of Technical Support Professionals with English

• Training new and present employees;
• Implementation of customer service agent training programs;
• Working with unique, project-specific materials about both process and product;
• Monitoring performance and coaching agents to help them achieve their full potential.

What we expect from you:

• Language: Have an amazing command of English (C1 or Native);
• Experience: Previous experience in a Couch/Trainer role is a must;
• Skills: Strong grasp of soft skills and teaching techniques;
• Personality: Motivated, enthusiastic, and eager to contribute.

What we offer:

• Performance Bonuses: Up to 5% of your salary based on KPI achievements;
• Benefit Package: (co-funding for glasses and vacations, employee referral programs, and vouchers for various occasions such as Christmas and Children's Day);
• Private Health Insurance with Medicover for employees;
• Multisport Card and internal Everbetter program promoting a healthy lifestyle;
• Career Development: Opportunities for training and collaboration across international locations;
• Mental Health Support: Access to professional psychological assistance, stress management workshops, and educational materials. Take care of your mental well-being with our support!

• Type of Employment: Employment contract;
• Work in Our Modern Office: Located in Warsaw's Mokotów;
• Work Hours: Full-time, 5 days a week from Monday to Friday;
• Shift Hours: 8-hour shifts from 8:00 AM to 6:00 PM;
• Do not wait! We are excited to hear from you!