Team Leader with German

The chosen candidate will be responsible for the daily one-on-one supervision and management of Support Professionals on assigned team, typically a minimum of 20direct reports. Ensures service delivered to our customers meets contractual Key Performance Indicator ('KPIs') obligations of our clients through the management of operational activity of the team.

• Leading Support Professionals, fostering their professional development and growth via effective coaching and communication and promoting teamwork and cooperation in delivering on company's mission
• Implementation and execution of all required processes
• Delivering KPI targets set by the client
• Monitoring financial and quality performance of the team
• Reporting to Operations Manager
• Cooperationwith the other departments
• Preparation ofthe reports on the regular and ad-hoc basis as required by business needs

• Very good command of German and English language (spoken and written) is a must
• University degree in IT Discipline or equivalent
• Experience in IT or in telecommunication will be an advantage

• Work in the international environment with innovative technologies
• Well-organized career path
• Relocation package
• Private medical care
• Life and disability insurance
• Interesting trainings and professional programs