Accenture is a global management consulting, technology services and outsourcing company, with more than 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Provide day-to-day technical support & maintenance of production and development systems running on various enterprise storage platforms including EMC, NetApp and Data Domain systems.
- Provide expertise for system performance tuning, capacity planning, maintenance patching and new version installation.
- Provide ongoing management and/or improvement of activities related to enterprise storage infrastructure.
- Manage or conduct activities related to technical maintenance and administration of the environments.
- Manage relationship with application vendors and ensure they are meeting all service levels and responsibilities.
- Very good English
- Minimum 2 years work experience with enterprise level disk storage systems
- Data backup and recovery systems knowledge - nice to have
- EMC VNX and/or NetApp Filer administration and support experience
- familiarity with other EMC products, such as RecoverPoint, Replication Manager, Centera, ControlCenter
- Cisco MDS switch administration and support experience
- Experience with and understanding of the use of change management and incident management tools
- Bachelors degree in computer science or engineering or equivelant professional experience
- Knowledge and experience of ITIL based service processes (Incident/Problem/Change Management) would be desirable
- Proven ability to work independently and as a team member
- Good communication (written and oral) and interpersonal skills
- Good organizational, multi-tasking, and time-management skills
- Location: Warsaw or Łódź
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- Paid overtime and on-calls
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad (USA, Germany, France, UK)
- Tools: laptop, smartphone
- After the trial period possibility to work from home ('home office')