Specialist with French
Our Client is a global consulting company which provides their solutions in more than 40 countries in area of Business Process Outsourcing, Human Resources and IT. The company was set up more than 35 years ago.
Currently we are building the new team where you can choose which role is the most interesting for you: Accounting Role, Customer Service Role, Procurement Role. You don’t have to have previous relevant experience if you would like to change your current interests and responsibilities.
Location: Łódź
1) Customer Support Agent
• Email/phone communication to manage customer orders
• Proactive communication to the customer on order status and potential issues
• Root cause & corrective action
• Risk assessment and escalating when needed
• End to end supply process ownership on order management
• Adhering to work standard to ensure high quality service and timely service
2) Accounting Specialist
Procure to Pay Specialist:
• Putting relevant data from invoice to the system in German and English
• Answering clients’ questions about the invoices and data via mail and phone by German
• Working with other teams
• Process and book travel expenses, checking the compliance of relevant receipts with the Travel Policy
3) HRO Customer Service support with French
• Contact with training participants
• Training management
• Settlement of the delegation
• Deal with the customers via emials and over the phone
• Listen to the customer queries and solve it
• Respond to the problems of the customer promptly
Requirements:
• Fluent English and German (min. B2 level)
• At least secondary education (High School diploma)
• Previous experience would be an asset
• Customer orientation
• Excellent communication skills
• Team player
• SAP knowledge would be an asset
Our offer:
• Professional trainings;
• Private, medical coverage;
• Life Insurance;
• Benefits system (Multisport cards, vouchers to cinemas/theatres, cafeteria plan);
• Language courses
• Working in multilingual corporate environment
• Possibility to change the department to another project