Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
Sourcing and Procurement Operations Manager
Location: Lodz, Poland
Key responsibilities:
- Devise sourcing plans, prepare RFX, execute Sourcing projects, perform negotiations, drive contract terms discussions with suppliers, contract signature and management, close cooperation with internal stakeholders
- Managing and monitoring operations in sourcing and procurement area
- Managing department SLA and BBSC indicators
- Managing Team Leaders to provide professional service to customers
- Driving actions improving customer satisfaction
- Providing professional support and guidance to Team Leaders
- Assuring adherence to procedures and high level of process quality in the department
- Coordinating productivity and profitability improvement actions of S&P department
- Developing key talents and potentials in the team
- Identifying structural issues and implementing improvements
- Leading projects and/or coaching project leaders
- Handling and preventing customer complaints and escalations
- Identifying and exploring new business opportunities
- Organizing and performing regular interactions with operational staff (skip-level meetings, MBWA etc.)
Requirements:
- Fluent English (verbal & written)
- Experience in sourcing execution, market research, supplier qualification, negotiations and contract closure
- Minimum 4 years of leadership experience on the similar position in Sourcing and Procurement area
- Customer orientation and experience in maintaining relationships with client on managerial level
- Interpersonal and motivational skills
- Excellent communication skills
- Pro-active and preventive approach in problem-solving
- Ability to identify innovative improvement opportunities and coordinate their implementation
We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- External and internal training programme
Only applications with the below enclosure will be accepted:
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