Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Service Delivery Lead
Workplace: Warszawa
Nr Ref.: 00274233
Job Description:
- Supervising the Accounts Payable team consisting of other 9 people. Acting as a main point of contact internally for other leads and for our Client
- Managing delivery of Accounts Payable services across Europe
- Processing invoices in accordance with defined processes and client's requirements
- Responsible for team members’ professional development
- Integration of the team, making sure that team remains satisfied and engaged, recognized for achievements; actively networking within and outside the project
- Making sure that internal (other teams, supervisor) and external (suppliers, client) queries related to Accounts Payable are resolved in a timely and accurate manner
- Execution of team's compliance with Client's and Internal Policies and Procedures
- Responsibility for service delivery accordingly to service level agreed targets. Responsibility of respective reporting
- Planning and leading Continuous Improvement program for the team: drive process transformation and improvements to increase team efficiency and generate client added value
- Client-facing: day-to-day services provision, periodic business reviews, joint improvement projects execution, issues resolution
- Responsibility for Quality Assurance and Compliance (Clients and Internal Policies, Procedures, Guidelines)
OVERALL PURPOSE OF JOB
The person will be responsible for leading a midsize P2P team for a new client
- Fluent English
- Fluent knowledge of German language is required
- Master degree in accountancy, economics or finance
- Minimum 3 years of proven experience in a Accounts Payable
- People management experience - minimum 1 year
- Ability to combine Invoice Processing responsibility with Management of a team
- Flexibility, especially in the period of month/year - end closing, ability to work under time pressure
- Ability to work analytically in a problem-solving environment
- Excellent communication (written and oral) and interpersonal skills
- Strong organizational, multi-tasking, and time-management skills
- Experience as a trainer, mentor, coach would be an asset
Working Conditions
- Minimal travel required
- Overtime may be required
- Client holidays are observed instead of Poland local holidays
- Working hours normally with regular daily working schedules
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.