Jesteśmy polskim oddziałem, wiodącej na rynku brytyjskim, firmy doradztwa personalnego REED, która prowadzi działania z zakresu profesjonalnej rekrutacji i selekcji od 1960 roku. W Polsce prowadzimy specjalistyczne usługi rekrutacyjne w obszarze: Accountancy, Banking, Finance, IT & Telecoms, Property & Construction, Engineering, Sales & Marketing oraz HR.
Obecnie dla naszego klienta poszukujemy kandydatów na stanowisko:
Senior System Engineer
Miejsce pracy: Łódź
Responsibilities:
- Technical lead of incident, problem solving and change management
- Provide L2 application operations in winNT environment and performing off-hour’s maintenance
- Application monitoring, reporting health of app and availability
- Lead customer contact for all troubleshooting unplanned outages
- Ensure escalation & follow-up with L1, L3 teams and vendor
- Provide service to issues reported through the ticketing tool
- Attend to client meetings and workshops
- Performing App migration and upgrade activities
- Continuously provide status and updates on problems at client’s request or according to severity guidelines
- Implement SIPs
- Manage knowledge base, knowledge sharing & documentation for quick references
Reqiurements:
- Proficiency in English and German
- 2-5 years hands-on troubleshooting experience
- Experience in managing WinNT based applications
- Knowledge of technical standards
- Knowledge of Infrastructure process standards like ITIL, BS15000
- Strong analytical & problem solving skills
We offer to the candidates
- Career in the multinational company and opportunities for professional development
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- External and internal training programme