Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
Senior Operations Manager
Location: Szczecin
For one of our Clients, we are currently looking for Senior Operations Manager
Location: Województwo Zachodniopomorskie (West Pomeranian Voivoideship)
Duties/Responsibilities:
- Continuously improve the efficiency of operations and delivery processes,
- Instill a culture of customer obsession, aiming for excellent customer service,
- Maintain high standards of operations Health & Safety,
- Inspire and reward an atmosphere of best practice sharing among employees.
- You’ll need to monitor the delivery metrics and performance of more than 2000 Associates,
- You’ll oversee plans for employees, schedules, quality initiatives, process change initiatives, in order to help achieve year-on-year improvements,
- You’ll manage a large team (typically 2,000+): this workforce will consist of both permanent and temporary employees,
Requirements:
- Several years in manufacturing, production, or distribution logistics environments: ideally five of those at a senior level role, managing multi-site locations,
- You hold an degree from an accredited institution or have equivalent work experience,
- You’re goal-driven and target-oriented, always able to step back and appreciate the bigger picture,
- Demonstrated track record of team leadership within a large scale, fast-moving and process-driven environment: end-to-end process management experience is a must,
- You’re able to manage, motivate and influence positive work behaviors in employees,
- Proven ability to improve metrics at a country level,
- Excellent command of English – both verbal and written.
We offer:
- Stable and permanent employment contract
- Attractive salary
- Dynamic, challenging and fast-paced work environment
- Work for supply and equipment industry leader