Job description:
- Responsible for the overall provision of the B2B sales line of Services by vendor.
- Serving as a point of contact between the partner, vendor, and operational team.
- Optimize B2B sales program operations with a focus on performance and process management to support our key strategic initiatives per quarter.
- Proactively update and flag to partner emerging issues and ensure that the improvement plan is consistently followed.
- Ensure a data-driven operation with end-to-end clarity on performance and operational status.
- Partner and organize with account managers to review operations performance on a regular basis.
- Ensure that all agreed deliverables are met on time and with the expected quality.
Requirements:
- Minimum of 3 years of diverse experience in a scalable B2B sales operation or B2B sales environments, ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders.
- Proven track record of managing B2B sales talent.
- Understanding of managing and end2end B2B sales operations.
- Experience with quota-carrying and key understanding of B2B sales KPIs.
- A background in managing Tech, Add, or SaaS sales would be an asset.
- Key understanding for consumption-based sales and sales orchestrations
- Ability to adapt to a fast-paced, international work environment, with a passion for making an impact and sharing best practices.
- Ability to effectively prioritize tasks and manage time, even under pressure situations.
- Fluency and excellent communication skills in English. Further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset.
We offer:
- The option to work with the strongest brands in the market.
- Fixed remuneration.
- Private medical healthcare.
- Demanding a comprehensive area that encourages shaping B2B sales operations for our key partner.
- Continuous development with our internal talent development.
- An extremely committed and motivated Team.
- Modern office environment in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit.
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.