Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Senior Master Data Analyst
Workplace: Wrocław
Nr Ref.: SMDA/097/KTY
Job Description
- Responsible for leading Operation Data Analysts
- Trains/Mentors new or existing Operation Data Analysts; includes ticket and root cause analysis
- Provides Operations Data Analyst performance input to the Data Support Supervisor
- Handles non-routine or complex requests or issues
- Identifies problems and opportunities for governance, process, and/or systems improvements
- Responsible for ensuring team metrics are sustained and taking corrective actions if quality or service issues arise
- Develop expertise on data governance and use of master data in downstream processes to aid troubleshooting capability
- Monitor work queues for new tickets to ensure that the Operations Data Analysts are picking up and resolving in a timely manner
- Coordination of issue resolution leveraging global MDM support team to meet Service Level Agreements
- Partner with MDM Operations team when data correction are required or further escalation is needed
- [Bachelor's] degree or higher from an accredited university
- Fluent English
- 2-3 years of equivalent work experience
- Leader or supervisor experience
- Foreign Language skills
- Previous experience working with SAP
- Enjoys leading people
- Detailed oriented and enjoys working with operational processes
- Collaborative Team player
- Analytical
- Good opportunities to develop professional career in international environment
- Ability to take part in creating new structure
- Competitive salary and attractive benefit package
- Stable employment