- Contribute to a performance-driven culture within the O2C department by handling credit control processes.
- Manage major accounts efficiently and effectively.
- Register and resolve customer disputes and queries.
- Follow up on outstanding debts through outbound/inbound calls and other forms of contact, escalating unresolved items within agreed timeframes.
- Provide input for reporting to relevant business units.
- Perform dunning activities for internal and external customers.
- Support legal activities as required.
- Handle rebates settlement and reconciliation.
- Monitor invoice schedules and complete daily invoicing and billing runs accurately and on time to ensure timely dispatch of customer orders.
- Collaborate with various Arla business units.
- Assist in training new employees.
- Update documentation such as SOP, HTG, and Visio.
- Undertake other responsibilities as assigned by the Team Leader.
- Contribute to credit management and balance sheet reconciliations.
- Build professional relationships with internal and external customers.
- Act as a change ambassador and participate in internal projects.
We are looking for someone who:
- Holds an academic degree in Accounting, Finance, Business, Administration, Economics, Mathematics, or a related field.
- Has a minimum of 3 years of experience, including at least 2 years in finance or accounting.
- Is fluent in English.
- Possesses advanced MS Office skills.
- Has advanced knowledge of SAP or other ERP systems.
- Is a team-oriented individual with a proactive approach to problem-solving.
- Demonstrates a strong understanding of accounting principles and tools.
- Can follow instructions and work processes to perform routine tasks with high quality and within deadlines.
- Has the ability to review documents and files, enter data accurately, check records for completeness and accuracy, and retrieve data for reporting or queries.
- Can effectively communicate and resolve queries with internal and external stakeholders.
- Flexible working hours (start your workday between 7-9) and the possibility of working from home.
- Training programs and professional induction in your new position.
- Development programs and financial support for your education.
- Comprehensive medical care and life insurance.
- Additional benefits such as gym memberships, vouchers, travel points, cinema tickets, etc.
- Scandinavian working style and no dress code.
- Home office setup including a monitor, laptop, keyboard, mouse, headset, and webcam.
- Relocation allowance for eligible candidates.
- Referral program for employees.
- Employee Assistance Program offering legal, psychological, health, financial consulting, and more.
- Support for a healthy lifestyle, including fruit days, sports facilities, challenges, and activities.
- Additional holidays based on length of employment (up to 4 days).
- While in the office, you can also enjoy:
- Modern office space with beautiful views and high-quality furniture, including adjustable desks.
- Chill-out rooms with Xbox, pool table, board games, foosball table, and even a swing.
Poznaj
Arla Global Shared Services
Moooo. We are Arla GSS and we deal with business the Scandinavian way.
You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing over 20,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center and we deliver tens of projects in: Finance, IT, Global and Local HR, Risk Controls and Compliance, Supply Chain, Procurement, Customer Service, Member Service and Operations, European Transport Control Center, Supplier Quality Assurance.