BE PART OF US
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
ściągnięcie jednostki
Wroclaw, ul. Wyścigowa
Your skills
- Minimum of 2-3 years of IT experience
- Experience of support end-user devices in an enterprise desktop environment
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting
- Mobile device management including IOS and Android devices, enterprise encryption solutions
- Very good command of Polish and English
Your Tasks
- Provide first/second level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues as needed
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application
- Install, upgrade, support and troubleshoot for end-user equipment
- Perform remedial repairs on Desktops, laptops and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones
Your Benefits
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
- Company bus from the centre of Wroclaw
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members
Would you like to join our team? Please send your CV in English.
Your skills
- Minimum of 2-3 years of IT experience
- Experience of support end-user devices in an enterprise desktop environment
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting
- Mobile device management including IOS and Android devices, enterprise encryption solutions
- Very good command of Polish and English
Your Tasks
- Provide first/second level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues as needed
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application
- Install, upgrade, support and troubleshoot for end-user equipment
- Perform remedial repairs on Desktops, laptops and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from the city center
- Remote work during the pandemic
Oferujemy
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from Wroclaw
- Remote work during the pandemic