If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It's a special talent to make people on the phone feel like they are in the best hands. If you want to live customer service at the best quality, we have the perfect job for you.
For our team in Gdańsk we are currently looking for support as
- Representing a globally top brand industry
- Contacting new and existing clients (advertisers) via phone and email
- On a daily basis, identify sales opportunities and provide these businesses with the best advertisement solution
- Improve clients’ experience by driving optimal and appropriate product adoption
- Manage a B2B portfolio of small and medium businesses with responsibility for growing revenue
- Consulting advertisers throughout the sales process
- Keeping customer experience and satisfaction always at the core
- Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success
- 1 to 3 years’ experience in digital marketing or online sales organization
- Experience working with multiple performance metrics and sales targets
- Native level of Russian language with excellent communication skills
- English language on B2 level minimum
- Customer oriented approach with consultative sales skills
- Analytical mind-set with the ability to interpret data and trends
- Highly motivated, goal-oriented and passionate to add value to the business
- Ability to multitask and work under pressure
- Feeling comfortable contacting clients via phone or email
- Comprehensive product training and intensive training-on-the-job
- Internal training and further education possibilities via our campus
- Advancement opportunities in our international company
- Fixed basic remuneration with attractive bonus options
- Highly motivated and dedicated team with flat hierarchies and informal culture
- Great office with modern workplaces, complimentary drinks and snacks as a little extra motivation
- Private medical healthcare
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.