Have you ever wondered who insures the insurance companies? What different elements the insurance policy consist of, and how it is assembled? Would you like to see the backstage of international insurance market? To get to know how to insure skyscrapers from terrorist attacks, endangered species or private art collections? Our company is just the place to do all that!
AXA XL is one of the leading companies on the insurance and reinsurance market. We are currently looking for eager and passionate candidates to join our growing family!
After all, how risky can it be to join the insurance company?
DISCOVER your opportunity
The global Business Continuity Management (BCM) program for AXA XL is focused on making sure the organization is ready to respond to and manage through a business disruption event (or the threat of one). A business disruption is defined as an event resulting in the unavailability of skilled labor, facilities, information technologies, supply chain or other resources that threaten or directly impact AXA XL's capacity to continue operations. Key program components include business continuity planning, disaster recovery/IT service continuity planning and crisis management.
This position is responsible for supporting the Sr. Global DR Manager in meeting the global business requirements for Information Technology service continuity/disaster recovery and validating AXA XL's capabilities to respond to disruptive events. You will be assisting in the governance, administrative and tactical execution of the global disaster recovery planning components of the overall BCM program that are focused on the continuity/recovery of the information technology systems, infrastructure, and services supporting AXA XL business and administrative operations, including implementing and maintaining established local office and data center disaster recovery plans and standards, assisting in business impact analyses/risk assessments, and executing tests/exercises with the business and IT teams at various geographical locations.
Essential Job Responsibilities
- Coordinate and execute medium to large-scale disaster recovery exercises/tests for data centers and offices, ensuring proper processes and controls are followed, validated and reported
- Track and follow-up on issues and problems encountered during ITSCM/DR exercises. Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on issues
- Drive business impact analyses/risk assessments and work with company units to determine critical IT systems/applications and operational processes
Create and update ITSCM/DR governance and documentation as required - Recommend acceptable recovery time/point objectives, and establish resources required for the successful resumption of IT data centers, infrastructure, operations, and systems/applications in the event of a disaster
- Assist IT crisis/incident team members in developing disaster recovery and incident management plan documentation, maintaining documentation in a central repository and in a constant state of readiness
- Execute on-going disaster recovery infrastructure and facilities monitoring, readiness and preparedness reviews
- Execute the ITSCM/DR certification process to keep plans current relative to changes in recovery team members, as well as the IT infrastructure, data centers, and systems/applications supporting the business
- Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL technology groups
- Perform and/or ensures that all relevant testing outputs are appropriately reviewed, approved and filed
- Drive the development and implementation of ITSCM/DR methodologies and tools
- Adhere to divisional and other external, professional business continuity management standards and professional practices (e.g., Disaster Recovery Institute International – DRII)
- Participate in the completion of an annual ITSCM/DR strategic analysis and risk assessment, which includes a company-wide BIA to assess internal/external risks and recommend mitigation strategies
- Assist in IT recovery support and business resumption during a disaster/crisis or business interruption event
- Ability to structure/implement organizational support models in a dynamic environment that leverage multiple 3rd party resources
Contribute to and help drive strategic ITSCM/DR initiatives
Ability to interface with Senior IT Managers
This role reports to the Sr. Global Disaster Recovery Manager; Band C level
We offer:
- Amazing modern workspace in heart of the city
- Day off on your birthday
- Flexible working hours and opportunity to work from home
- Lunch allowance
- Fresh fruits every morning in our kitchen
- Multisport and cinema card
- Luxmed health insurance with dental package included and Pramerica life insurance
- Improving your language skills by working in multicultural environment with English use on a daily basis
We’re looking for someone who has these abilities and skills:
- Ability to travel up to 10% to domestic and international locations
- On call 24 hours a day to respond to disasters or business interruption events (rare occasions, in case of crisis management)
- MBCP/CBCP designation or equivalent ITSCM/DR work experience
- Ability to plan and manage medium to large-scale projects
- Ability to prioritize among competing priorities
- Ability to effectively instruct resources/activities regionally across diverse cultures and languages, as well as 3rd party vendors
- Solid understanding of AXA XL's business lines and supporting IT systems
- Responsiveness and service commitment both internally and externally
- Ability to communicate with upper management/executive level
- Excellent communication and negotiation skills in English and native language
- Multiple languages a plus – English plus German, French or Spanish
- Excellent technical writing skills
- Solid interpersonal skills to interface with operational managers, staff and 3rd party vendors
- Working knowledge of personal computers and MS-Office applications, including Word, Excel, PowerPoint, Project, Visio and Outlook
- Knowledge of IT disaster recovery/service continuity management planning methodologies, tools and data replication technologies a plus
- Strong knowledge of server technologies, virtualization, network and telephony, and ITSCM/DR testing requirements. Examples include VMWare, Netapp and EMC Storage, RecoverPoint, Platespin, MIMIX, and MS Cluster
- ITIL designation a plus
- Technology related certifications a plus
And the following education and/or experience:
- BA/BS degree in Engineering, Computer Science, Business Administration, Information Technology or equivalent work experience
- Business continuity/disaster recovery/IT service constinuity or related experience [3-5 years' experience]
- Experience in IT operations, infrastructure and/or change management, including 3rd party vendors/suppliers [8-10 years of experience]
- Insurance, Reinsurance, or Financial Services Industry experience a plus [1-2 years' experience]
- Knowledge of international business continuity management standards and requirements (e.g. British Standard 25999 & 65000, American National Standard SPC.1-2009, National Fire Protection Association Standard 1600, International Organization for Standardization (ISO)/PAS 22399 & ISO 22301)