An e-commerce company, Groupon inspires its users to visit interesting places close-by, travel and discover new activities, while offering a wide range of products as well. It also provides its partners with tools and support, which help them to develop and manage their businesses.
In less than six years of operating in Poland, Groupon grew from a company that hired less than ten people and fit in a small room into a leader of local trade, and is currently a place where about 800 people has the opportunity to develop their skills and competences in a friendly atmosphere. We believe that great companies are made by great people.
Risk Consultans are the knowledge pool of the Reconciliations department. They are responsible for conducting the necessary checks on all reconciliations. They must be available as a contact point within the department and be fully aware of the reconciliation process and workflow. This role requires that the individual work closely with multiple departments across Groupon, as they explore and attempt to recover the financial loss to Groupon through previous deals.
- Understand the reconciliations workflow and perform the recovery of any overpayment
- Be able to evaluate the type of overpayment made while reconciling a merchant account
- Building inter department relations for effective communication and process building
- Investigate escalated issues and cases and prepare extensive reports where necessary
- Contacting and negotiating with merchants for overpayments in relation to the reconciliation process
- Reporting any potential threat spotted to the revenue or processes of the company
- Cultivating relationships with multiple departments across the company to enhance the risk function
- Holding payments and/or removing features from active status in order to prevent financial loss
- Excellent written and verbal communication skills in French or German
- Good English
- Bachelor's degree in business discipline preferred
- Strong analytical/problem solving skills
- Comfortable making creative judgment calls
- Comfortable handling difficult conversations – good negotiation skills
- Working knowledge of Excel
- Employment contract and competitive salary based on your experience and skills;
- An attractive monthly bonus system;
- Wide range of employees’ benefits, including health care and sport card;
- Friendly working atmosphere and the ability to have home office from time to time;
- Full challenging job in a fast-growing international work environment;
- Employment in a stable company with an established position in the market;
- A role that has a real impact on business solutions;
- Workplace in the center of Warsaw.