Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- manage risk in service delivery to an acceptable level,
- increase the level of awareness of and compliance with policy and process related matters,
- successfully complete various certification programs, and apply lessons learned from matters requiring interventions
Main responsibilities/tasks:
- Lead and coordinate preparation of service delivery for certification programs across contracts, such as SSAE16_ISAE3402 audit
- Support service delivery in preparation for client or industry specific certification and compliance programs, such as SOX, HIPAA, MHRA, URAC, PCI
- Lead implementation and maintenance of risk self-assessment programs across service delivery, such as service delivery representation letter and contract compliance
- Conduct reviews to assess the service delivery control environment and evaluate adherence to client identified contractual requirements, Accenture policies and standards
- Monitor and provide assurance that the identified findings and actions are tracked to closure and report to leadership thereon
- Provide subject matter expertise to service delivery on risk, compliance, control and information security during the sales cycle and throughout the delivery
- Facilitate sharing of learning from matters requiring interventions, such as incidents, initiate process improvements and updates to policies and standards
- Liaise with other Accenture risk management functions, such as Internal Audit, Global Assets Protection, Information Security Organization and Quality Assurance to ensure the risk management process is efficient and effective
- Support Information Security Organization with Information Security Management System (ISMS) maintenance, including documentation maintenance, information security awareness, and internal audits
- Quality, Risk management and/or Auditing experience
- Fluent communication skills in English
- Good communication and presentation skills
- Analytical mindset
- Ability to manage multiple ongoing tasks and balance workload effectively against deadlines
- Ability to work effectively and flexibly with operational teams from different global locations
- Readiness to travel occasionally to other locations (training, testing or meetings)
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment