Hemmersbach provides IT services globally. With more than 2,800 permanent employees in 35 subsidiaries we offer our services in over 190 countries worldwide.
For our IT Parts Reverse Centre we are seeking the following:
Reverse Logistics Team Leader
Location: Polska, Bielany Wroclawskie
Your tasks:
- End-to-End reverse flow of IT goods process handling
- Daily management with carriers for issues such as delayed shipments that require following up, initiating action on non collected or not delivered
- Daily trouble shooting with vendor for issues with orders
- Communicating with internal stakeholders
- Preparing operational deviation reports on a daily/weekly basis
- Participating in creation of change requests
- First point of contact for escalations within the project
- Managing 2 specialists from the subordinate team
Our requirements:
- Excellent English skills (speaking & writing)
- Previous experience in Reverse Logistics: Warehousing or/and Transport Services
- MS Office knowledge, especially Excel (pivot tables, Vlookups), Word, PowerPoint, Outlook
- Proficiency working with large amounts of data to synthesize a picture
- Highly developed communication skills: ability to deal with people at all levels
- Analytical and outside of the box thinking
- Ability to perform the work efficiently without immediate supervision: taking ownership and accountability of the teams work
- Knowledge of best practices for Return-to-Vendor Process Management
- Familiarity with SAP
Your benefits:
- Stable, independent work in an international, flexible and open company
- Interesting international projects and possibility of being part of a worldwide Logistic Team
- Welcoming and friendly work environment within young team
- Direct communication and flat structure
- Great opportunities for both professional and personal development
- Buddy programme
- Space for your own ideas
- Language training
- A package of co-funded benefits: Multisport Card, private health care, life insurance, lunches, free bus from the centre of Wroclaw