Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
The job holder will be responsible for timely and accurate coordination of the recruitment processes according to the project deadlines and to the expected quality. The Recruitment Process Specialist will also interact with Candidates and the Client on a daily basis via phone and email, as well as work on resolving Recruitment-related requests and cooperate with other delivery team members. Another key element will be to ensure that all the necessary documentation process is complete and up to date.
- Process client’s queries and escalations
- Provide clarification of HR policies and procedures
- Organise knowledge sharing sessions both within the team and cross teams
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Vacancy management
- Job advert management
- Adjust posting
- Managing the publishing process
- Prescreening
- Managing applications
- Managing the feedback process
- Assessment
- Managing the assessment preparation
- Candidate management
- Process logistics
- Offer creation
- On-boarding process management
- Bachelor degree
- Very good command of spoken and written French/German/Spanish
- Very good command of spoken and written English
- Attention to details
- Good knowledge of MS Office
- Knowledge of process specific systems/tools (SAP, Taleo, Talent Link, Oracle)
- Good communication skills
- Ability to cooperate smoothly with other team members
- Willingness to work in a complex and dynamic environment
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere