Polski HR - Doradztwo Personalne Sp. z o.o. is a professional HR consulting agency that specializes in the recruitment and selection of employees for middle and senior level. We work with reputable employers from Polish and abroad. We belong to the Polskiego Holdingu Rekrutacyjnego S.A.
Polski HR - Doradztwo Personalne Sp. z o. o is as entered by the Marshal of the Malopolska Region in the National Register of Employment Agencies under the number 9301.
Currently for our client from fuel industry, we are looking for
The Quality responsible must have experience with hardware and software environments and be comfortable with close cooperation with suppliers. This role needs to both understand the business processes as well as technology for their given area of responsibility.
The Quality manager needs to be fact-based, structured and cooperative, with a good understanding of operational efficiency and cost drivers within their IT portfolio. The role requires and ability to communicate with business sponsors and vendors in clear, concise language.
Key responsibilities
The quality responsible is end to end responsible for our Cards Solutions in SFR. This includes both the operational quality and the financial aspects of the portfolio. The Quality responsible is in charge of;
- Budgeting, cost follow-up and cost optimization
- Implementing changes and version upgrades without unplanned downtime. This includes testing, acceptance and implementation.
- Supporting the operations team when solving operational problems. The Quality responsible has the main responsibility for incidents and problems related to the portfolio.
- Developing and implementing proactive end to end monitoring routines
- Actively following up and challenging suppliers who are not delivering according to contract and quality expectations
- Ensuring super user training and communication where relevant
- Supporting Solutions architects and project managers in project with vendor contact and coordination
Qualifications
- Experience from Cards solutions implementation, Cards issuing or from working in Accounting areas.
- Cards process understanding. We believe you have participated in implementation projects and have a good understanding of the value of quality.
- Bachelor or Master Degree in Business Administration, Computer Science or Engineering
- Good business understanding and commercial awareness
- Hands on experience with software procurement is a plus
- Development lifecycle with requirements capture and testing for validation and verification
- Outsourcing and Vendor management experience
- Experience in establishing KPI’s for IT services and software
- Experience in ITIL and ITSM principles and processes
Location
Denmark/Copenhagen, Warszawa/Poland or Riga/Latvia
We offer:
- Stable work in prestigious, international company
- Attractive salary
- Excellent work atmosphere and a lot of interesting and challenging projects